Privacy Policy

Privacy Policy of MT CRM by Mtech Pro For Integrated Services

Introduction
At MT CRM, operated by Mtech Pro For Integrated Services, we are committed to safeguarding your privacy and ensuring that your personal data is handled with care. This privacy policy outlines how we collect, use, and protect your information. By using our website and services, you agree to the terms and conditions set forth in this policy.

Information Collection
We collect various types of information to provide and improve our services. This includes:

1. Personal Information: Information such as your name, address, email address, phone number, and other contact details.
2. Device Information: Information related to the device you use to access our website or services, including IP address, browser type, and device type.
3. Usage Data: Information about how you use our services, including interaction with the features of our platform, transaction details, and preferences.
4. Cookies and Tracking Technologies: Information gathered through cookies, web beacons, and similar tracking technologies, which help us understand your interactions with our website and services.

Data Usage
The data we collect is used for several purposes, including but not limited to:

1. Providing Services: To deliver the features and services that you request.
2. Improving Products: To enhance the functionality and performance of our CRM platform.
3. Personalization: To tailor your experience based on your preferences and usage.
4. Analytics: To understand how users interact with our platform and optimize our services.
5. Legitimate Business Purposes: To manage your account, process payments, and comply with legal obligations.

Data Sharing
We may share your data with trusted third parties in the following circumstances:

1. Service Providers: We may share your information with vendors, partners, and affiliates who provide services on our behalf, such as hosting, payment processing, and analytics.
2. Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, property, or safety.

Data Security
We take reasonable precautions to protect your data from unauthorized access, misuse, or loss. These include:

1. Encryption: Encrypting sensitive data during transmission.
2. Secure Protocols: Using HTTPS and other secure communication protocols.
3. Access Controls: Limiting access to personal data to authorized personnel only.
4. Breach Notification: In the event of a data breach, we will notify you in accordance with applicable laws.

User Choices
You have the right to manage your data preferences, including:

1. Opt-Out: You can opt out of certain data collection practices, such as marketing communications, by adjusting your account settings or contacting us.
2. Account Settings: You can update, modify, or delete your personal data by logging into your account.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather information about how our website is used. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of some features on our website.

Third-Party Links
Our website and services may contain links to third-party websites or services that are not under our control. This privacy policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. Once your data is no longer needed, it will be securely deleted or anonymized.

Legal Basis and Compliance
We process your personal data based on the following legal grounds:

1. Consent: When you provide us with explicit consent to use your data.
2. Contractual Necessity: To fulfill our contract with you and provide our services.
3. Legitimate Interests: For business operations, security, and legal compliance.
4. Legal Obligations: When required by law to process certain information.

We comply with data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), and respect your rights under these regulations.

Updates to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any material changes will be communicated through our website or by email. Please review this policy periodically to stay informed about how we are protecting your information.

Contact Information
If you have any questions or concerns regarding this privacy policy, or if you would like to exercise your privacy rights, please contact us at:

Email: support@mtechpro.co
Phone: +972592851324
Address: Palestine Hebron